Get the best use from your Axis or Milestone system
Whether you need training for system operators, incident investigators or IT administrators, we have you covered. Our training is bespoke to your requirements and system setup, resulting in well-trained people that will know how to best use the system.
Our training is offered to new system owners or when you join an organisation that is running an Axis or Milestone system. Note that training of newly joined staff is included if you are on our Gold support package.
Training for Operators and Investigators
Milestone Smart Client
Smart Client operators need to be able to use the system proactively, and act quickly when a concerning situation is emerging, in order to prevent escalation. Operators must be able to ensure an event is fully captured, logged and processed in accordance with your operational procedures. There are powerful tools within the Milestone Smart Client that give your operator all the tools needed to be in control of your site and to provide any video evidence needed quickly. Our training is geared to making your people fully proficient and engaged at using your system effectively.
Our Milestone administrator training is tailored for system administrators to become knowledgeable about your Milestone system capabilities, to learn how Milestone works and how it is best configured and optimised for your specific use case. The training also covers how a Milestone system is best maintained and updated to ensure ongoing reliability, high performance and protection against cyber threats.
This training teaches how to use the features of an end-to-end Axis management system, empowering your operators to take control of situations and security breaches, responding quickly. Our ACS operator training is bespoke to your specific installation, which may include learning about the powerful combination of CCTV, access control, intruder detection, IoT sensors and PA features that will make your operators feel fully engaged and confident with the ACS system.
This training covers the general administrative features available within ACS, as well as familiarisation with an array of Axis support tools available that make managing your ACS system much easier. Depending on your specific system setup, the ACS administrator training may expand into more depth about the integrated aspects of an Axis end-to-end solution and how this is best cared for and kept updated to ensure a reliable, secure system that will continue to perform for you.